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We will NOT reply to emails that are chasing orders within specified turnaround times.

The following information is current and correct. You do not need to email us if your query can be answered here.

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NOTICE BOARD! πŸ“’

Turnaround Times! ⏱️

⚠️ Turnaround times commence once your order is verified.
⚠️ If you submit a mixed order (eg. 1x C41 & 1x E6) turnaround will be up to 14 days.

The following turnaround times are for Dev & Scan orders:

🎞️ Colour (C41) and B&W up to 10 working days
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E6 up to 14 working days
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ECN-2 up to 14 working days

The following turnaround times are for Scan Only orders:

🎞️ Uncut Negatives up to 14 working days
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Cut Negatives up to 21 working days

We understand this is not ideal, and the team is working to get back to our usual turnarounds.

Turbo (24hr)! πŸ›‘

Our turbo (24H) service is temporarily available for in-store customers only. To have your order processed within 24 hours, please speak to a member of staff.

Thanks,
Gulabi Team